Empowering Transformation Through AI at Working Concepts Inc.
Organization: Working Concepts Inc.
Leader: Stephanie Harris, Founder & Executive Director
Program: GAIN for Non-Profits (February Cohort)
Sector: Workforce Development, Life Skills Training
Challenge
Before joining NPursuit’s GAIN for Non-Profits program, Working Concepts Inc. was in the exploratory phase of understanding artificial intelligence. Despite a strong track record in life skills counseling and job readiness training, the organization faced operational inefficiencies, limited technical capacity, and lacked a roadmap for integrating digital tools. Stephanie Harris, though deeply mission-driven, was unsure how AI could be leveraged practically within a nonprofit context.
NPursuit’s Support
Through the GAIN program, Stephanie engaged in over 25 hours of immersive training ($1,000 value) on practical AI applications for nonprofits. NPursuit provided advisory support, hands-on workshops, and curated tools designed to integrate generative AI into client-facing and internal processes. Stephanie adopted tools like Microsoft Copilot, Power Automate, and ChatGPT for streamlining documentation, outreach, and career coaching activities.
Tangible Outcomes
Operational Efficiency: Working Concepts saved an estimated 3–4 hours per day in administrative tasks (valued at $120–$160 daily), allowing more time for direct client engagement.
Program Innovation: AI tools are now embedded into job readiness training, empowering clients to use generative AI for resume writing, interview prep, and job search.
Sector Ripple Effect: Stephanie has begun supporting other nonprofits in adopting AI—helping them achieve similar time savings (2–3 hours daily) and boost program delivery.
Leader Reflection
“The GAIN Program demystified AI for me. We went from being curious to becoming confident implementers. Now, AI isn’t just something we talk about, it’s transforming how we work and serve our clients.”
— Stephanie Harris, Working Concepts Inc.
Broader Community Impact
Stephanie’s AI adoption journey has become a catalyst for peer learning across local nonprofits. She now consults informally with several small organizations, expanding the GAIN program’s reach beyond its original cohort. Her ongoing enrollment in Harvard’s online AI curriculum further demonstrates how NPursuit sparked a sustained learning journey that continues to yield community-wide benefits.